JZ10 Coaching Session: Be the Expert

When you hear the word “expert,” who do you think of? We’re willing to bet it’s someone you trust to provide goods or services to you. We’ll also bet that you look for the best person for the job before you open your wallet. With that in mind, consider this: your customers see YOU as the expert when it comes to their pets.

Join Joe Zuccarello as he explains how to garner trust and confidence in your customers by letting your knowledge and expertise show through. You’ll hear thought experiments about customer decision-making, how to dress for success, tips on speaking confidently, and more! Learn how to show your expertise in the latest JZ10!

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject matter experts.

Stay tuned for more!