“Hey Joe!” Podcast

Welcome to the “Hey Joe!” Podcast, created by pet professionals, for pet professionals.

Answering questions asked by our listeners, this podcast focuses on subject matter experts and their proven methods to solve some of the most common challenges in the pet industry. Guests share how to take full advantage of the possibilities and opportunities in this incredible business! Join host Joe Zuccarello, past Paragon President and current VP Groomer Services & Innovation with Groomer’s Choice.

Subscribe on Stitcher, Apple, TuneIn, Google, or Spotify:

From Groomer to CEO with Molly Rowland

In this episode of the Hey Joe Podcast, Joe sits down with Dr. Molly Rowland, D.M., CEO of Molly’s Pampered... more

Invest In You with Amy Hillis

In this podcast, Joe Zuccarello and returning guest Amy Hillis, Co-Founder and Chief Strategy Officer of Social Pet, explore different... more

Keeping Track of Pet Vaccinations with David Servodidio

In this episode of the Hey Joe Podcast, Joe sits down with David Servodidio, CEO & co-founder of VetVerifi, a... more

Taking Control of Your Staffing with Amy Hillis

In this podcast, Joe Zuccarello and returning guest Amy Hillis, Co-Founder and Chief Strategy Officer of Social Pet, dig into... more

Telling The Story of Your Business with Duane Carey

In this episode of the Hey Joe Podcast, Joe sits down with a friend and industry partner, Duane Carey of... more

Being Prepared For Pet Emergencies with Amy D’Andrea

In this podcast episode, we’re shining a spotlight on friend and industry partner Pet Emergency Academy, an internationally recognized organization... more

Investing In and Leveraging Tech In Your Salon with Alyson Fisher

In this podcast episode, we’re digging into software solutions used in salons. Groomers are not always tech experts, and that’s... more

Investing vs. Expenses: Takes Money to Make Money with Dr. Schwanda Flowers

In this podcast episode, we delve into the exciting possibilities for pet care businesses looking to expand their services and... more

The Bricks and Mortar of Your Brick & Mortar: Planning For Success in Your Salon’s Remodel or New Construction with Jeff Adney

In this episode, Joe and Jeff talk through the concerns and considerations facility owners and operators can consider when looking... more

Dress For Success: Examining First Impressions and Client Expectations with Elli Bultemeier

There’s a saying out there that goes something like, “The way you dress is the way you will be addressed.”... more

An Exploration of Mobile Pet Grooming: The Latest Advances & Opportunities with Dennis Gnetz

In this episode of the Hey Joe Pet Pro Vod/Podcast, Joe speaks with Dennis Gnetz, the CEO of a leading... more

Customer Confidence: What a Pet Care Facility Can Do To Gain The Ultimate Confidence From Their Clientele with Amy Hillis

Joe Zuccarello interviews Amy Hillis, Co-Founder and Chief Strategy Officer of Social Pet, which provides daycare, lodging, grooming, and training... more

Helping Others Find a Successful Career Path – How We Can Introduce the Profession of Dog Grooming

How can we introduce the profession of dog grooming in neighborhoods or environments where choices and paths might be limited... more

You’re Not Alone! – The Struggles Independent Operators Face and How To Find Support

The struggles independent operators face and how to find support that helps operators not feel like they are on an... more

Meet Lynn Allen of Tool Klean, Makers of UV Sanitizers & UVC Cleaning Devices for Groomers

Joe Zuccarello interviews Lynn Allen, President of Tool Klean to unpack the difference between “cleaning” and “sanitizing” in the... more

VODCAST – Getting Real with Garret Tadlock About Grooming Operations

Pet Pro Coach Joe Zuccarello joins industry expert Garret Tadlock, founder of Paw Loyalty and Chief Product Officer at... more

The Story of a Growing Grooming Business – Struggles and Successes to Share

Joe Zuccarello interviews Danielle Aymar, owner of Zen Dog Spa in Charleston, SC, and a pet care expert with over... more

Introducing Project K9 Hero with Jason Johnson

Joe Zuccarello interviews Jason Johnson of Project K-9 Hero, a non-profit organization that provides a peaceful retirement... more

Tub Safety with Troy Ratliff

Joe Zuccarello interviews Troy Ratliff of Alpha Grooming Products on bathing safety. Different dogs have different needs – having... more

Yard Solutions for Paw Safety & Cleanliness with Tim Petsch

Joe Zuccarello interviews Tim Petsch of GrassWorx about how to set up a play yard for maximum comfort, safety, and... more

Professional Animal Care Certification with Stephanie Shipley

Joe Zuccarello interviews Stephanie Shipley of Professional Animal Care Certification Council (PACCC)about continued education and certifications.

What is the importance of... more

Ever changing Pet Industry with Mark Kalaygian

Joe Zuccarello interviews Mark Kalaygian of PetBusiness Magazine about the pet industry as a whole.

Where can I get trusted sources... more

Storing and Dispensing Grooming Liquids with Dave Campanella

Joe Zuccarello interviews Dave Campanella of Best Shot about storing and mixing grooming liquids.

– Have you ever thought you got... more

Path to Success for Professional Groomers with Deb Compton

In this episode, Joe Zuccarello interviews Deb Compton, professional groomer and Pooch Perfect Contestant, about her path to success.

– Where... more

Store Design and Remodeling with Chris Miller

Joe Zuccarello interviews Chris Miller of Pacific Store Design about retailing, remodeling and store designs!

– What should I change about... more

Life After Paragon with Stacey Deshkulkarni

In this episode, Joe Zuccarello interviews Stacey Deshkulkarni, a Paragon Distance Learning Program Graduate. Stacey began her own mobile grooming... more

Grooming Products and Equipment with Edu Artero

Speed & Efficiency with Judy Hudson

In this episode, Joe Zuccarello interviews grooming icon Judy Hudson, award-winning pet stylist and NCMG, on the topic of Speed... more

Business During the Pandemic with Kristen Hedderich

Joe Zuccarello interviews Kristen Hedderich, Director of Pet Care Operations at Morris Animal Inn about their business model and practices... more

Marketing Yourself & Your Business with Monica Cevallos

Joe Zuccarello interviews Monica Cevallos of Sniff Design about Marketing Yourself & Your Business.

– Why is it important to keep... more

Dental Awareness with Josh Meyer

Joe Zuccarello interviews Josh Meyer of Tropiclean about Pet Dental Awareness. Dental awareness is important for pets overall well-being and... more

Perfecting Customer Experience with Lori Davis

Joe Zuccarello interviews Lori Davis of Paramount Success Group about perfecting customer experience. “The pulse of your business starts at... more

Pet Supply Retail with Candace D’Agnolo

Joe Zuccarello interviews Candace D’Agnolo of Pet Boss Nation about adding retail to your business. Find out how you can... more

Proper Disinfecting with Dave Campanella

In this episode, Joe Zuccarello interviews Dave Campanella of Best Shot about proper disinfecting. This timely topic can greatly affect... more

Continuing Education & the Benefits of Knowing More with Connie Bailey

Joe Zuccarello interviews Connie Bailey about preparing for continuing education. Find out how you can get your studio ready for... more

Going Mobile! Financing 101 with John Stockman

Joe Zuccarello talks with John Stockman of Wag’n Tails Mobile Conversions about the best ways to finance a mobile grooming... more

Every Season Demands Paw Health Protection with Tim Petsch

Joe Zuccarello interviews Tim Petsch of Pawz Dog Boots about proper paw care throughout the year. Paw health greatly affects... more

Adding Dog Training to Your Grooming Business with Jen van Garderen

Joe Zuccarello interviews Jen van Garderen of Kennelwood Pet Resorts about adding dog training to your business. Find out how... more

Professional Dog Grooming: Generational Series – Career Reset with Annette Tucker

Joe Zuccarello talks to certified groomer Annette Tucker of Bark Me Beautiful. Find out how Annette changed careers at age... more

Creating a Culture Employees Don’t Want to Leave – Part 2 with BC & Kathie Henschen

Joe Zuccarello meets with BC and Kathie Henschen of Platinum Paws for team-building tips, communication strategies, and sure-fire ways to... more

Professional Dog Grooming: Generational Series – Youth Influence with Jeanine Palmiteer

Joe Zuccarello joins Jeanine Palmiteer to talk about the challenges of being a young professional groomer. Find out how Jeanine... more

Caring for Skin & Coat During Winter with Dave Campanella

Joe Zuccarello is back with Dave Campanella from Best Shot Pet Products. Learn how to keep dogs looking and feeling... more

Building a Better Team from a Human Resources Perspective with Rene Davis

Joe Zucarello talks to Rene Davis about adopting a people-centered approach to your business. Find out the three major steps... more

Creating a Culture Employees Don’t Want to Leave

Joe Zucarello returns with a big question – what are you doing to keep your employees? Tune in for Joe’s... more

GroomTeam USA with Kathy Rose

This week, Joe Zuccarello discusses competitive grooming with the talented Kathy Rose of GroomTeam USA. With the 2020 competitive season... more

Skin Care Knowledge & Care with Christein Sertzel

This week, Joe Zuccarello discusses skin care with Chris Sertzel. Learn what skin conditions indicate about a pet’s health and... more

Salon Shortcuts to Start Your Day Right with Lorri Keller

On this week’s Hey Joe, Lorri Keller discusses the best ways to prepare for your day. Learn how she creates... more

Senior Pet Care Awareness & Techniques with Laurie Brush

We’re back with a new Hey Joe! This week, Dr. Laurie Brush of Heaven at Home Pet Hospice offers sage... more

Why We Do What We Do

Joe Zuccarello discusses the importance of clarity, discipline, and consistency in the dog grooming industry! Sharing wisdom from Start With... more

Recouping After the Holidays with Dr. Matthew Phinney

Pet grooming is an athletic job, and the holidays are the grooming Superbowl! Join Joe Zuccarello and Dr. Matthew Phinney... more

Understanding Conditioners with Dave Campanella

In this episode, Joe Zuccarello is joined once again by Dave Campanella for a deep exploration of conditioners. Dave clears... more

Victor Rosado: I Want to Compete!

In this episode, Joe Zuccarello talks to grooming superstar Victor Rosado about competitive dog grooming. Get professional tips on how... more

Teri DiMarino on Regulation

In this episode, Joe Zuccarello interviews Teri DiMarino about her battle against devastating anti-groomer legislation in California. She tells the... more

Getting to Know Your Customers with Delise Knight

In this episode, Delise Knight from Bardel Bows teams up with Joe to discuss techniques for getting to know your... more

Best Foot Forward Part 2 – Branding and Marketing with Monica Cevallos

Is your pet business making the right impression? Is your salon putting its best foot forward? In this episode, host... more

Melissa Verplank & The Inspiration for Learn2GroomDogs.com

Do you need to build your skills? In this episode, Joe Zuccarello is joined by author, master groomer and groom... more

What are you trying to tell me? Canine Body Language with Susan Briggs

In this episode, Joe Zuccarello is joined by The Dog Gurus canine expert Susan Briggs to unpack the warning signals... more

Healthy Paws Promote Healthy Pets with Tim Petsch

In this episode, Joe Zuccarello teams up with purveyor of paw protection, Tim Petsch from PawZ Dog Boots. Together they’ll... more

How to Make More Money in Your Business with Susan Briggs

Would you like to boost your profits and expand your services? In this episode, Joe Zuccarello teams up with “more

Pet First Aid and CPR for Pet Parents and Pet Pros – Thom Somes

Do you know what to do if a pet you’re working with has a medical crisis? Are you prepared to... more

Best Foot Forward – Branding and Marketing with Monica Cevallos

Is your “brand” as memorable as your best groom? Groomers strive to create beautiful results, but often forget to give... more

Back to Basics: Taking Care of Your Body with Dr. Matthew Phinney

Research shows that dog grooming and pet care services can be very physically demanding occupations that by nature cause a... more

Equipment Maintenance 101 with Trevor Vold

In this episode, Joe Zuccarello is joined by Trevor Vold from the Electric Cleaner company, which makes the popular K9... more

“On the Road II” 7 Keys to Success with Mobile Grooming – John Stockman

In this episode, Joe Zuccarello is joined by John Stockman from Wag’n Tails to discuss mobile grooming.... more

Cat Grooming: Techniques and Training with Danelle German

In this episode, Joe Zuccarello is joined by cat-master and feline aficionado, Danelle German, from the National Cat Groomers Institute.... more

Colin Taylor: His Story, Featuring his book “What would Colin Do?”

In this episode, Joe Zuccarello is joined by British groomer icon, Master Groom UK founder and author, Colin Taylor. You’ll... more

Grooming Table Workspace – Safety and Productivity with Chuck Simons

In this episode, Joe Zuccarello is joined by Chuck Simons, founder of the Groomer’s Helper. Hear Chuck’s fascinating origin story... more

Cat Grooming: Building a Clientele and Pricing with Danelle German

In this episode, Joe Zuccarello is joined by cat-master and feline aficionado, Danelle German, from the National Cat Groomers Institute.... more

Mindful Grooming Balance with Dave Campanella

In this episode, Joe Zuccarello is joined by Dave Campanella, a groom education guru who will explain how a Mindful... more

“On the Road” with Mobile Grooming – John Stockman

In this episode, Joe Zuccarello is joined by John Stockman from Wagn’ Tails to discuss mobile grooming. With more... more

Insurance: Peace of Mind Coverage with Jerry Dubos

In this episode, Joe Zuccarello teams up with Jerry Dubos of Governor Insurance to unpack the inner working of insurance... more

Expert Profile: Victor Rosado

In this episode, Joe Zuccarello is joined by groomer superstar Victor Rosado, who shares the compelling story of his rise... more

Masterpieces From Nightmares with Dave Campanella

Grooming is grueling work. In this episode, Joe Zuccarello teams up with groom expert Dave Campanella to learn the tricks... more

Clean & Healthy Grooming Rooms with Jessica Romani of Clippervac

In this podcast, Joe Zuccarello is joined by Jessica Romani of Clippervac to get the scoop on health hazards found... more

Cat Grooming: To Groom or Not to Groom with Danelle German

That is the question in this edition of “Hey Joe!” when he teams up with feline aficionado and expert Danelle... more

Social Media and the Impact on Your Business – with Delise Knight

In this episode, Delise Knight from Bardel Bows teams up with Joe to discuss ways to build your dog grooming... more

Welcome to the “Hey Joe!” Podcast: By Pet Professionals, For Pet Professionals

Answering questions asked by our listeners, this podcast focuses on subject matter experts and their proven methods to solving some... more