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Our Team


Meet Our Staff

The staff at The Paragon School of Pet Grooming is committed to providing students with an unsurpassed learning experience. Each instructor is highly experienced in teaching adult learners. The curriculum is direct, focused, and easy to understand. Students will learn from one of the most established training centers in the country with a strong reputation for excellence.

Meet Our Founder - Melissa Verplank, CMG, CEO

Certified Master Groomer, Video Instructor, Curriculum Development, President & Founder of Paragon

Melissa Verplank has over 30 years of experience in the pet industry. Her mastery of grooming techniques has won her numerous awards at both national & international levels. She has owned and operated multiple businesses including:

  • A fleet of mobile grooming units that serviced the greater Grand Rapids, Michigan area
  • A grooming salon that grew into The Paragon School of Pet Grooming
  • A luxury pet care facility called Whiskers Resort & Pet Spa
  • White Dog Enterprises which publishes her award winning books, Notes From the Grooming Table and Theory of Five along with other educational products for the pet professional.
  • Learn2GroomDogs.com, an on-line educational streaming video library for pet professionals.

She was involved in the ground level of the voluntary certification testing programs, earning her Certified Master Groomer title in the mid 1980s. Melissa was a member of the traveling team for GroomTeam USA – representing the United States in World Team Competition in France in the early 90s. Later, she was the GroomTeam USA Team Coordinator, served on the Board of Directors, and currently sits on the Advisory Board. She assisted in the start-up of the International Judges Association and is an approved grooming judge with the United Showmanagers Alliance. Ms. Verplank is a highly sought-after industry speaker, contest grooming judge, author, and a two-time Cardinal Crystal Achievement winner.

Melissa remains active and very involved in many areas of the pet industry. She and her husband, Marc, spend time on their expansive Black Falcon Farm, where they enjoy spending time in the saddle with their horses. Together, Melissa and Marc enjoy all types of outdoor adventures including trail riding, kayaking, hiking, and diving. Melissa also loves healthy gourmet cooking. They share their farm with other furry family members including Maremma Sheepdogs and cats.

Paragon Training Center

Lorri Keller, CMG
Joe Zuccarello, MBA
Jennifer Lotterman, PDS, MPS, CFMG
Colleen Johnson (CJ)
Joelle Asmondy, BA
Stormie Serna
Sarah Sexton
Hilaire Boelkins, CMG
Stephanie Silverberg, CMG
Kelly Terpstra
Kara Adams



Video Instructors

Melissa Verplank, CMG, CEO
Marc LaFleur, CMG
Misty Fowler, CMG
Jennifer Hecker, CMG


Distance Learning Coaches

Lorri Keller, CMG
Jennifer Lotterman, PDS, MPS, CFMG
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