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JZ10 Coaching Session: What are They Really Buying Episode 2 – Confidence

Runtime: 10:32

When people come to your salon, what are they really buying? An important yet sometimes intangible thing is confidence. Customers need to feel you can meets their needs, so how can you manifest this confidence to both external and internal customers?

In this JZ10 coaching session, Joe Zuccarello teaches you how to project your confidence. This assures your clients that you’re able to solve their problem and that you can execute the solution well. Tune in for tips on keeping customers happy and fulfilled!

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject matter experts.

Stay tuned for more!

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