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The Three C’s: Calm, Cool, and Collected

How do you stay Calm, Cool and Collected when grooming dogs? It’s all in the attitude. Learning to read “dog body language” and to correct undesirable behaviors before things get out of control. Certified Master Groomer Melissa Verplank discusses the tips to mastering the 3Cs.

Want to learn more from the pros? Check out the video tutorials at Learn2GroomDogs.com, and get 50% off your first month!

Interested in learning to become a professional groomer but don’t live near Paragon’s Pet School? Check out our new Distance Learning Program at ParagonPetSchool.com/home-study – All the great curriculum materials and mentoring brought to YOU, wherever you are, from Melissa Verplank. Sign up with code LUCKYDOG and get $100 Off tuition.

Transcript
Melissa V: Hi guys, Melissa here again and I want to share another one of my favorite time-saving tips with you. This one is practicing the three C’s. What are the three C’s? Whenever you’re working with pets you always want to maintain being calm, cool, and collected. So when you’re working with the pets you want to maintain an attitude of aloofness with the dogs and you want to be friendly but aloof.

Melissa V: Dogs can get really jazzed up if you start talking in a high pitched type tone, so if you just minimize the amount of chatter that you have with that pet, maintain a friendly but an aloof attitude, guaranteed it’s going to go a lot further for you. You’re going to win the trust and the cooperation of that pet a lot faster.

Melissa V: You know if a pet starts to do something that you really don’t want them to do, correct an undesirable action before it gets out of control. To me, one of the most overused words in a dogs language is the word no. So I always come up with a sound that means or indicates to the pet, cut it out, don’t be doing that. A lot of times it’s just something sharp and quick, a sound sometimes not necessarily a word.

Melissa V: I want to make sure that I am going to use that sound early on before an action becomes totally out of control. So, be aloof, be friendly but aloof, stop an undesirable action before it goes out of control and remember that there is absolutely no place for frustration or anger when you’re working with animals. It doesn’t matter whether it’s a cat, a dog, whether you’re, I work with horses a lot and we use the same thing. There’s just absolutely no place for frustration or anger with a horse either.

Melissa V: So it’s going to carry through with all animals and I’m sure it’s going to carry through with kids too, now I don’t have kids but you get what I’m saying there. So, always, always maintain the three C’s when you’re working with animals, calm, cool, and collected. Don’t try to be a hero, not every animal that comes into our salon is groom able. You always want to maintain safety for those pets, and so you know, sometimes you got turn something away. So don’t try to be a hero, maintain those three C’s at all times and your day is going to go a whole lot smoother for you.

Shredding Shedding Problems

????????This is the time of year the big shedding breeds come in. They’re often the ones that haven’t been groomed in FOREVER. You know the ones – Goldens…arctic-type breeds…Saint Bernards. They have that coat that totally trashes your salon – and maybe even you. There are tricks to getting this type of job done without too much agony.  For anyone who’s missed this blog in the past – it’s a perfect time to revisit my blog on salvage work.

As many of you know, I’m a big dog person.  Working on these large furry dogs is one of my favorite things to do in a grooming salon.  Call me crazy – but I just love the transformation in this type of job.  Over the years, the process rarely makes me cringe, no matter the size or condition of the dog – I see it as a fun challenge!

Read the rest of this entry »

Maintaining Focus

Certified Master Groomer Melissa Verplank discusses one of her favorite keys to success: focus. Focus during a grooming session is critical for safety, technique, and style. Maintaining focus will also help improve your efficiency.

Read more on this topic here: MelissaVerplank.com.

If you want to hone your skill level — and your focus — check out Paragon’s opportunities for continuing education here, or visit Learn2GroomDogs.com for video tutorials to help you groom like the masters!

Transcript
Melissa V: Hi, gang. Melissa here again and I want to talk to you today about another one of my favorite time-saving tips. This one today is about Focus. Focus is so critical as a professional pet groomer whether it be to keep the pet safe, or to enhance your own skill set. Focus absolutely has to be maintained at all times whether that dog is first walking into your salon, whether it’s on the grooming table, in the bathtub, in a drying process, or whether it’s even in the holding area. You’ve got to be aware of what is going on around it, and be able to keep it safe at all times.

Melissa V: The other thing is if you’re not focused on your skill set as you are doing a particular job more than likely it’s not gonna be the best that you could do for the given day, so pay attention when you’re brushing those big furies out. Pay attention to your brushing technique and what’s happening with the skin whether you be scissoring, clipping, bathing a dog, making sure all that shampoo residue is out. You have got to stay focused on what you’re doing.

Melissa V: One of the things is you really can’t stay focused if you’re chattering to your co-workers, so I really encourage folks to minimize the chatter that’s going on out on the floor as you’re working with these dogs. It doesn’t mean that you don’t have a little bit of communication. You don’t want to be totally antisocial and anti-friendly, but you can’t focus if you’re totally engrossed in a conversation about what you did last weekend, or what your kids are doing, or what you’re going to be doing next weekend. You have to be able to focus on the task at hand, and that is the pet that is in front of you right there and then. And then what is going on the surrounding areas to keep the rest of the animals that are in your facility safe, so really pay attention and stay focused.

Melissa V: The other thing is if you aren’t constantly working at it, or thinking about it you’re never going to be able to enhance your skill set if you don’t stay focused, so whether you’re trying to shave a few minutes off of your groom job, whether you’re trying to improve your clipper skills, or your scissor skills, or whatever it might be the only way that you’re gonna be able to do that is to stay focused on the task at hand. You always want to look for ways that you can do something better, something … You always want to look for ways that you can do it faster. You always, always, want to maintain the safety aspect of what you’re dealing with at all times because the pets that are in your care they’re your responsibility. It’s up to you to keep them safe, so I encourage you stay focused on the most important thing that you’ve got in your salon and that would be your clients, and those are the four-legged clients that are coming in to see you.

Introduction to Paragon’s Distance Learning Program

For those who want to become a professional pet groomer, but have difficulty attending a physical grooming school, Paragon’s Distance Learning Program offers more options. In this video, Melissa Verplank shares an update on the Paragon Pet School’s Distance Learning Program. Not only has this home study program proven itself effective for training people entering the industry, but it’s also being embraced by grooming salons of all sizes too!

If you want to learn the skills necessary to become a professional pet groomer at home, or you need help training your grooming staff, check out Paragon’s Distance Learning Program. Visit ParagonPetSchool.com today and use the promo code “LUCKYDOG” and get $100 Off your tuition!

Why Become a Dog Groomer?

Is professional pet grooming the right career choice for you? It’s a field with many benefits, and Melissa shares some of the perks that resonate with many people entering the field. In this video, she shares her own experiences with what it’s like to work as a professional groomer and what can make a groomer successful.

If you’re ready to start your pet grooming career, whether full or part-time, check out Paragon Pet School’s Distance Learning Program and start learning all the skills you need from home. Get started on our Home Study Page today and use the promo code “LUCKYDOG” and get $100 Off your tuition!

Alicia Ellis – Story from APF 2019

Alicia Ellis is a Paragon Pet School graduate who owns and operates Alicia’s Mobile Pet Service in Clarksville TN. We caught up with her in Atlanta, where she shared the value of Paragon for training staff.

If you or your grooming staff would benefit from Paragon’s cutting-edge curriculum, check out our new Distance Learning Program. New students who signup this month using “LUCKYDOG” get $100 off their tuition! Click Here for more information.

The Importance Of Setting Goals and Planning

Time is money. How long does it take to dry a small dog? How long should you budget for a full groom on a Shih Tzu? Certified Master Groomer Melissa Verplank talks about the importance of setting goals and planning to improve efficiency without compromising quality. Focus and a methodical tracking of time will help you improve your workflow and increase your profitability.

Want to learn time-saving tips from the pros? Join https://www.Learn2GroomDogs.com today for access to hundreds of videos from top groomers. Use code word “LUCKYDOG” to get 50% off your first month!

Do you have staff or friends who would like to train the Paragon way, using Melissa’s cutting edge curriculum? Check out Paragon’s new Distance Learning Program. Refer someone and get a free Pocket Pal. New students who signup this month using “LUCKYDOG” get $100 off.

Transcript

Transcription

Melissa: Hi, guys. Melissa here, again. I want to talk to you about one of my time saving tips. That is setting time goals and objectives. If you don’t know how long something takes there is no way you are going to be able to improve your best times on anything. So it’s important, first, to know where you’re at, where you’re going to start. If you’re a brand new newbie you are not going to be as quick as somebody who’s got 14, 15 years of experience underneath their belt. So be a little bit patient with yourself but know that’s an area that you’ve got to work on. Let’s start with where you’re at.

Melissa: Now, my personal objective is always to turn a pretty normal groom, an everyday, simple groom, small to medium-sized dog, nothing fancy, no scissoring, not a whole lot of styling, just no-nonsense everyday groom. I want to turn one of those types of dogs, generally about one an hour, maybe a little bit less. I’ll tell you what, if you’ve got a bather working for you, half of the time is in the bath and the dry area. So if you’ve got a bather you might be turning those dogs a lot quicker than one dog an hour. But let’s say you’re doing the full thing. You’re doing the bath, the dry, and the finish trim.

Melissa: My general rule of thumb is if water can penetrate the coat and the dog is coming in on a regular basis, it doesn’t had anything done to it, it just goes directly to the bathtub. With that type of dog, that’s where I’m saying the bath, the dry, and the haircut should all take roughly about an hour. If you’re not hitting those time goals, let’s take a look and see what you can do to improve upon your time. The first thing I want you to do if figure out where you’re at. Know how long does it take you to bathe a small, simple-type haircut. Know how long it takes to dry a simple-type haircut. Know how long it takes to finish a basic haircut. Once you establish the ground rules, now you’ve broken it up into chunks. Now you can take a look and start working on improving those times and those particular areas. So break it apart in chunks, into steps.

Melissa: Get yourself a timer. It doesn’t matter whether it be a kitchen egg timer, one of those types with a dial and it turns and you hear it ticking off and bing it goes off and you need to be done or whether it’s a digital timer. Or you can even use your phone and set the timer on your phone. But time yourself. Break it in chunks and time yourself. Always try to beat your best. So know how long it’s going to take to do any procedure and then work really, really hard to beat your best time. Whenever you’re working on beating your best time, you don’t ever want to sacrifice quality or safety. Those are going to be really critical areas that you’re not going to want to shave off five or 10 minutes. That’s not what we’re looking for.

Melissa: We’re looking for just really small incremental steps to get better. Because once you start adding all of those little minutes and those seconds up, it’s amazing how fast it adds up. In no time, you’re going to be able to be doing and turning those dogs in an hour. If it’s a bigger dog, if it’s a fuzzy dog, no, you’re not going to turn it in an hour. There’s no way, or it’s hard, to turn a Doodle, a big, fuzzy Doodle, in an hour, big Standard Poodle, in an hour. It’s not going to happen. So I’m not talking about the big fuzzies. I am talking about your small, everyday, your Lhasas, your Shih Tzus, your mixed breeds, the dogs that are getting really basic, simple haircuts where you’re being able to do most of it with clippers or guard work. You can knock those dogs off pretty quickly.

Melissa: That just means more time for yourself, more time for your family, more time doing more things that you want to do. Or maybe it’s putting more money in your pocket. If you can do six dogs versus four dogs you’re going to be making more money. If you can do eight dogs versus six. When you first start out from grooming school or when you’re first learning or you’re apprenticing or whatever, I mean, your success might be finishing four dogs a day. That might be great for you. But know that as you work down the road, most professional pet stylists are working at a much quicker rate than that.

Melissa: We have seasoned stylists at one of my organizations over at Whiskers Resort, and they do anywhere between 10 and 16 dogs a day. Now, granted, a lot of times they’re working with assistants so they’ve got bathers that are helping them get through those dogs. But the bottom line is they are focused, they know how long it takes them to do a particular job, and they’re being able to work through their day very methodically, and they’re getting through it without killing themselves. When they leave, they’re still smiling at the end of the day.

Melissa: So working faster isn’t necessarily about killing yourself. It is about being efficient with what you’re doing and having the confidence to do it well. The only way that you’re going to be able to build speed is to be able to know where you’re at, where you’re starting from, and to get better from that point and move forward. So good luck getting through those dogs in the most efficient manner that you possibly can.

Grooming Tips for Rustic Coated Dogs

Have you ever worked with a Rustic Coated dog? In this video, certified master groomer Melissa Verplank shares her learning journey on the topic of Rustic-Coated breeds. Learn2GroomDogs expert groomer, Kendra Otto, introduced the MV team to tips and tricks on grooming the Lagotto and Pumi breeds.

Want to watch Kendra working on a Rustic Coated Lagotto? Sign up today at https://www. Learn2GroomDogs.com and Get 50% off your first month. Use code: “LUCKYDOG” on check out.

If you’re already a member, visit this link to see Kendra’s video: Video @Learn2GroomDogs

Looking to train staff or level-up your own grooming techniques? Check out Paragon Pet School’s Distance Learning Program  – Sign up and Get $100 Off with code “LUCKYDOG.”

Transcript
Melissa: Hi guys, Melissa here and today I want to give a shout-out to one of our Learn2GroomDogs.com training partners and that is Kendra Otto, and Kendra Otto has been one of our training partners for quite a while now and when I first approached Kendra and asked her to be one of our educators on the streaming video library, I asked her what did she want to film, what does she want to share, what did she feel confident with, and what she said was rustic coated breeds. No one knew how to deal with a rustic coat at that time and that was a very new coat type that we were just starting to see at the time that Kendra was really working with rustic coated breeds.

Melissa: The two that really come to mind and that we have filed with Kendra is both the Pumi and the Lagotto. When she first approached us and she said she wanted to do a Lagotto, I didn’t know what it was, but I didn’t want to let on to Kendra I didn’t know what it was, so I just said, “Okay, that would be great.” I quickly ran to the computer because at the time the Lagotto wasn’t even in the AKC book. It was just being introduced. It might have been in the miscellaneous class at that time or it still might have been in the foundation stock area coming up and looking at being accepted into the AKC.

Melissa: But at any rate, I went home, did my research, found out what a rustic coated breed was, found out what a Lagotto was and we ended up filming with Kendra. I didn’t know anything about that coat type at all, and some of you may not have had the opportunity even to see them, or maybe you’ve seen them at dog shows but haven’t really gotten your hands on them and luckily I have, but this is the 22nd edition of the American Kennel Club complete dog book.

Melissa: We’ve got a little bit of a … there we go. There’s a Lagotto and so just really a no-nonsense kind of a breed as far as look. It’s a medium sized breed with what they call a rustic coat and then this one is the Pumi, and the Pumi is a very whimsical looking little dog, goofy. They’ve got a little different ear set. They have a wedged shape head and their ears are semi-erect and the way that you end up doing them is it’s almost like a Bedlington ear but where the Bedlington ear is gonna be down, the Pumi ear is gonna be semi-erect and so it really lends to this whimsical type expression that they have.

Melissa: But until I met Kendra, I didn’t know anything about either one of these breeds and that rustic coat is really different. The other thing with a rustic coated breed is they are not to be blown out, where normally when you’re looking at your scissor type breeds, the Bichons, the Poodles, you want them blown out straight, straight, straight so that you can get that really plush finish on your scissor work. But with the rustic coated breeds, that’s not the case at all. You want that coat curling. You don’t … you want it to look almost messy. Perfection is not what you’re looking for when you’re grooming those breeds.

Melissa: Again, until I met Kendra and actually filmed for Learn2GroomDogs with Kendra, I just didn’t know what these breeds were at all, so it was really interesting to learn about these newer breeds. Both of these breeds are now in, fully in, the American Kennel Club. The Lagotto is in the sporting group and the Pumi is in the herding group. They both had very different jobs and very ancient breeds, but caring for their coats is definitely different.

Melissa: One of the things I learned from Kendra was that you really want to use a wide toothed undercoat type rake, and that because they definitely have an undercoat and they have coat that … actually it’s not considered coat, it’s considered hair. Both breeds are considered somewhat non-shedding and so for folks that have allergies many times this is a breed that they can tolerate pretty well. But you’ve really got to get in there. You have got to keep them combed out but you don’t want to remove all of the undercoat so that wide toothed type comb really does a nice job to get in there and get the snarls removed, the mats removed, but then when you go to dry them, they need to be air dried because you need that coat really curly.

Melissa: The biggest thing with the rustic coated breeds is you don’t go for perfection. That’s kind of nice. But if you want to take a look or learn more about how to groom the rustic coated breeds, definitely check out Kendra on Learn2GroomDogs.com. She’s got a couple great videos on dealing with the rustic coat and rustic coat care plus she’s got videos on the Lagotto and also on the Pumi and I want to say with the Pumi we have a show Pumi and also how to work with a pet Pumi and how to maintain that coat and how to give the client a haircut that is going to accentuate the breed profile of the dog but be manageable for that dog to live in a pet home as well. Definitely check them out. It is the rustic coated breeds, the Lagotto and the Pumi.

Paragon Experts to Give Seminars at Atlanta Pet Fair

The Paragon Pet School is different than many trade or vocational schools because its on-campus and distance learning curriculum is developed and delivered by industry experts. Those experts will be taking their knowledge on the road this week to share with groomers across the nation at the Atlanta Pet Fair. Founder Melissa Verplank and VP Joe Zuccarello will make three continuing education presentations during the four-day event.

The pet fair features more than 100 exhibitors from the $70 Billion pet industry and is one of the country’s largest trade show and conferences for professional pet stylists and service professionals. The show provides grooming professionals with access to the latest products, education, pets and employee safety training, and networking to ensure they have the tools and insights to operate successful businesses. Read the rest of this entry »

Atlanta Pet Fair Features Melissa Verplank with Groomer Tips

The Atlantic Pet Fair has featured Melissa Verplank in its “Groomer’s Corner” to advance the premier pet professional event slated for March 7 -10. Held each spring, the conference draws thousands of professionals from around the world for four action-packed days of education, networking opportunities and access to more than 100 exhibitors.

In her 5 Tips, Melissa discusses the best tools and tips for successful grooming, from chunkers to specialty shampoo and spa services.
“When people ask me how they can earn more, I always remind them that time is money, and the faster you can groom a pet safely, the more money you will ultimately make. These five tips can help you groom dogs better in less time while providing great service for your customers—and adding cash to your pocket!” Melissa writes.

Check out the Five Tips here:

https://atlantapetfair.org/groomers-corner-1-great-tips-for-groomers/