Paragon President Joe Zuccarello offers insight, inspiration, and grooming business solutions in his JZ10 coaching series. Check back often for fresh episodes.
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10 Minute Tips: Employ Differently Part 2 - Recruit Differently
If you consistently find yourself short-staffed and scrambling to find replacements in this tight job market, a change... Read MoreVideo
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10 Minute Tips: Employ Differently Part 1 - Market Differently
If you hear talk about how tough it is to find good employees right now, you might scoff... Read MoreVideo
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10 Minute Tips: No Cold Tables
Have you considered that you could be missing out on a lot of revenue and not even know... Read MoreVideo
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10 Minute Tips: Grooming vs. Hygiene
What do you think about when YOU hear the term “Grooming”? What do your CLIENTS think about when... Read MoreVideo
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10 Minute Tips: Safe Pricing
How do you set your prices in your salon? How do you communicate that criteria to your customers?... Read MoreVideo
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10 Minute Tips with Joe Zuccarello: Chicken or the Egg
What came first, the chicken or the egg? When opening a new grooming salon, many business owners ask... Read MoreVideo
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JZ10: What are They Really Buying Episode 5 – Partnership
When you think of the word partnership, what pops into your mind? A superhero and their sidekick? How... Read MoreVideo
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What Are They Really Buying? Episode 4 - Expertise
When was the last time you didn’t know what you were talking about? It happens to the best... Read MoreVideo
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JZ10 Coaching Session: What are They Really Buying Episode 3 - Peace of Mind
What business are you really in? Pet care is the first thing that usually comes to mind, but... Read MoreVideo
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JZ10 Coaching Session: What are They Really Buying Episode 2 - Confidence
When people come to your salon, what are they really buying? An important yet sometimes intangible thing is... Read MoreVideo
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JZ10 Coaching Session: What Are They Really Buying?
When people come to your salon, what are they really buying? Did you know that you serve two... Read MoreVideo
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JZ10 Coaching Session: Are You Accidentally Hurting Pets?
Are you unintentionally offering services that injure pets or cause them discomfort? Is there anything you can do... Read MoreVideo
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JZ10 Coaching Session: Mastering the "No, But..." Conversation
Do you like hearing the word no? We’re betting not, and your customers don’t like hearing it either. Hearing “no”... Read MoreVideo
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JZ10 Coaching Session: Customer Experience Factor (CX) Episode Two – Touch Points
How do you foster an environment that sets you apart from the competition? How can we understand and... Read MoreVideo
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JZ10 Coaching Session: Customer Experience Factor Episode 1 - Culture
What is your One Big Objective? Why do you do what you do, in 5-7 words? The question... Read MoreVideo
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JZ10 Coaching Session: Dental Awareness & Income Potential
In this JZ10 coaching session, Joe Zuccarello shows you how to get a pet parent on board with... Read MoreVideo
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JZ10 Coaching Session: Be the Expert
When you hear the word “expert,” who do you think of? We’re willing to bet it’s someone you... Read MoreVideo
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JZ10 Coaching Session: Just Do What I Need You To Do!
In this JZ10 episode, Paragon VP and pet business coach Joe Zuccarello, answers the question, “why won’t my... Read MoreVideo
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JZ10 Coaching Session: TGFD (Thank Goodness for Doodles)
Why say, “Thank Goodness for Doodles?” When many groomers hear “Doodle” over the phone, they don’t often think... Read MoreVideo
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JZ10 Coaching Session: Yesterday's Rules, Today's Reality
In this month’s JZ10 coaching session, Joe Zuccarello talks all about navigating the waters of constant change. “You... Read MoreVideo
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JZ10 Coaching Session: Story Is Your Superpower
In this episode, Paragon VP and pet business coach Joe Zuccarello talks about “Your Story Superpower.” How can... Read MoreVideo
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JZ10 Coaching Session: Can I Get A Time Out?
What do you think when you hear “Time Out?” We bet many think of sports or misbehaving children,... Read MoreVideo
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JZ10 Coaching Session: Predict the Future & Rebook
What would you do if you had a crystal ball that could predict the future? Would you play... Read MoreVideo
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JZ10 Coaching Session: Get A Second Chance At A First Impression
As the saying goes, “you only get one chance to make a first impression.” Everybody makes mistakes, and... Read MoreVideo
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JZ10 Coaching Session: More Tips for More Tips
Expanding on the previous JZ10 video, Joe Zuccarello shares “More Tips for More Tips.” In this episode, Joe... Read MoreVideo
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JZ10 Coaching Session: Tips for Tips
In this JZ10 coaching session, Joe Zuccarello talks about tips, or as he would put it, “mini bonuses... Read MoreVideo
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JZ10 Coaching Session: The Cinderella Syndrome
In this JZ10 coaching session, Joe Zuccarello talks all about wishes and The Cinderella Syndrome! Do you ever... Read MoreVideo
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JZ10 Coaching Session: Getting Ready to Get Ready
In this JZ10 coaching session, Joe Zuccarello talks all about getting ready to get ready for the holidays.... Read MoreVideo
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JZ10 Coaching Session: Overcoming Time Killers
In this JZ10 Coaching Session, Joe Zuccarello, discusses overcoming time killers. Do you ever wonder why you’re so... Read MoreVideo
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JZ10 Coaching Session: Employee or Independent Contractor
In this JZ10 coaching session, Joe Zuccarello discusses the difference between an Employee and an Independent Contractor. Joe... Read MoreVideo
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JZ10 Coaching Session: The Mat Fee Surprise
In this month’s JZ10 coaching session, Joe Zuccarello discusses how to navigate conversations about extra services and fees!... Read MoreVideo
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JZ10 Coaching Session: Shareable Moments
In this JZ10 coaching session, Paragon VP and pet business coach Joe Zuccarello discusses sharable moments. What shareable... Read MoreVideo
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JZ10 Coaching Session: The Golden Rule of Rewarding Others
In this JZ10 coaching session, Paragon VP and pet business coach Joe Zuccarello, discusses the Golden Rule of... Read MoreVideo
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JZ10 Coaching Session: Perfection vs Excellence
In this JZ10 coaching session, Paragon VP and pet business coach Joe Zuccarello, discusses Perfection vs. Excellence. Are... Read MoreVideo
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JZ10 Coaching Session: The GRAND Finale'
In this JZ10 Coaching Session, Joe Zuccarello, discusses how to make a great Grand Finale’ when your customers... Read MoreVideo
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JZ10 Coaching Session: Demanding Times and Demanding Clients
When you are overstressed, it can be tough to deal with increasingly demanding customers. In this month’s JZ10... Read MoreVideo
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JZ10 Coaching Session: What If They Leave?
In this month’s JZ10 coaching session, Paragon VP and pet business coach Joe Zuccarello addresses a big question... Read MoreVideo
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JZ10 Coaching Session: How Can I Afford to Hire More People?
In this JZ10 coaching session, Paragon president and pet business coach Joe Zuccarello answers the question, “How Can... Read MoreVideo
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JZ10: Interviewing Dog Groomers
In this episode of JZ10, Paragon President and pet business coach Joe Zuccarello talks about “Interviewing Dog Groomers.”... Read MoreVideo
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JZCoaching: How to Raise Prices and Feel Good About it?!
Paragon President Joe Zuccarello explains why raising your prices can be better for your business AND your clients.... Read MoreVideo
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JZ10 Employ Differently Episode 1: Market Differently
If you hear talk about how tough it is to find good employees right now, you might scoff... Read MoreVideo
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JZ10 Employ Differently Episode 2: Recruit Differently
If you consistently find yourself short-staffed and scrambling to find replacements in this tight job market, a change... Read MoreVideo
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JZ10 Employ Differently Episode 3: Hire Differently
You might remember a time when you could devote weeks to hiring a new employee. Stacks of applications... Read MoreVideo
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JZ10: Employ Differently Episode 4 – Retain Differently
In the final part of Employ Differently series, Joe Zuccarello reveals the secret to retaining employees and keeping... Read MoreVideo
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JZ10: Schedule Management
Does your day get out of control – every day? Are “surprises” the only constant in your daily... Read MoreVideo
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JZ10: Make More Money Selling Extra Services
In this JZ10 coaching session, Joe Zuccarello helps you step outside your comfort zone to build your business.... Read MoreVideo
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JZ10: Learn to Speak "Customer"
Customers say the darnedest things – but so do groomers! Clear communication is make or break. Join Joe... Read MoreVideo
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JZ10: How to Handle Bad Reviews
In this month’s JZ10 coaching session, Paragon VP and pet business coach Joe Zuccarello talks about “How to... Read MoreVideo
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JZ10: Who Is Your Competition?
In this month’s JZ10 coaching session, Joe Zuccarello talks all about competition! What do you think of when... Read MoreVideo
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JZ10 Coaching Session: Lifetime Value of a Customer
In this month’s JZ10 coaching session, Paragon VP and pet business coach Joe Zuccarello discusses the Lifetime Value... Read MoreVideo
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JZ10 Coaching Session: Feeling Funky
In this month’s JZ10 coaching session, Joe Zuccarello talks all about YOU and how to rescue yourself! Do... Read MoreVideo
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JZ10 Coaching Session: Customer Experience Factor (CX) Episode Three – Follow-Through After Appointments
You have served your customer and they have left your facility. What happens after this? What steps can... Read MoreVideo
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